Examples
Technical Support
Missouri State University User Support used Atlassian JIRA to track support interactions. Below is some aggregate data from JIRA during my time there. Mouse over any of the thumbnails below to see my total for a given semester compared to the top 20 or so employees.
Spring '12
Fall '11
Summer '11
Spring '11
Fall '10
Summer '10
These graphs show that I was consistently at or among the top for ticket entries every semester, which represents both my work ethic and commitment to thorough documentation.
Technical Editing
I created or contributed to the following guides on the Missouri State University Experts wiki
- Clearing Browser Cookies
- Troubleshooting General Wireless Issues
- How to Add Open-Access Lab Printers
- How to Set Up the Bearprint Client on Your Personal Computer
- Adobe Premiere Pro
- Using Deep Freeze on a Lab Computer
I also created a full help system on how to use CCleaner.
Video Production
Animation examples can be viewed here.
Most of my videos can be viewed on my Youtube Channel. Below are several productions I've worked on which can't be found there.
The Gateway (2011) - Director
(Password is "lagateway")
Drifter (2012) - Production Mixer
Simulation 319 (2011) - Co-Cinematographer
The Duel (2011) - Actor
